Everything You Need to Coach at Scale

SpeakOh reads the entire conversation and scores it across the categories that matter to your team — qualifying, discovery, objection handling, closing, or anything you define. Every call is graded the same way, so you get an objective, consistent signal instead of gut feel.

Scores are explainable: open any category and you'll see the exact transcript moments that earned it.

What you get

• An overall score and per-category breakdown for every call
• Plain-English strengths and weak spots, no jargon
• Color-coded categories so weak areas jump out instantly

Accurate, time-stamped transcripts with automatic speaker identification, so you can see exactly who said what and when. Jump straight to any moment, copy a quote, or search across every conversation your team has ever recorded.

Talk-time ratios show you instantly whether a rep dominated the call or actually let the prospect talk.

What you get

• Searchable transcript for every call, ready in minutes
• Click a timestamp to jump to that point in the recording
• Talk-time and monologue detection per speaker

SpeakOh writes pinpoint coaching feedback tied to exact timestamps: where the rep went silent, where the objection slipped by, and the script that would have saved the moment. Managers can add their own notes right on the conversation, too.

Reps can chat with an AI coach about any part of the call — "why did I lose this?" — and get specific, actionable guidance, not generic tips.

Trend lines per rep and per category show who's improving, who's stuck, and which skill gap is costing the most revenue. A team leaderboard surfaces top performers to learn from — and reps who need coaching before the quarter ends.

Upload your own sales methodology and SpeakOh scores every call against it — MEDDIC, SPIN, Challenger, BANT, or your own framework. Different playbooks for discovery, demo, and closing calls mean each conversation is judged by the right standard.

What you get

• Score against your methodology, not a generic template
• Assign different playbooks per call type or team
• Update criteria any time — new scores apply going forward

If you can export it, SpeakOh can analyze it: Zoom, Microsoft Teams, Google Meet, Gong, phone diallers — any MP3, MP4, WAV, or M4A up to 500MB. No bots joining calls, no calendar permissions. On higher plans, sync scorecards straight to HubSpot and Pipedrive.

What you get

• Drag-and-drop upload — no IT project to start
• Files up to 500MB, audio or video
• CRM sync on the Scale plan (HubSpot + Pipedrive)